CR Digital operates globally covering most major mining regions. Our technology centre is located at the Goodna Technology Park in Queensland, Australia and we have service delivery centres in Perth, Western Australia and Dallas Texas, USA. Our global reach can help optimise your mining operations.
CR Digital, Global Support
CR Digital’s remote support team and field technicians can receive your product support enquiries around the clock.
If you are an operator, maintainer, supervisor, data analyst or operations manager, request support 24/7.
All support tickets you raise are available and interactive for you, through our portal on any device, where you’ll be working directly with our support team.
We are here to help – Ask for Assistance. Request new operator details. Bucket change. New trucks added. User Interface target upgrades. Data insights. System faults. Parts.
Submit an enquiry
CR Digital is committed to the highest standards of conduct. We encourage employees, contractors and other stakeholders to speak up about their issues and concerns, either through management, human resources or our anonymous feedback hotline.
The independent external confidential hotline operates globally 24 hours a day, 7 days a week and is available to employees, contractors, suppliers and customers of CR Digital. It offers an avenue for sharing your concerns anonymously about the business or an individual’s behaviour. If you have a concern, don’t ignore it; let us know. You could prevent a potentially serious situation from harming you, our organisation and others.
Note: Below hotline numbers only work from within that country.
US/Canada, T +833-472-9866
Australia, T +1300 909 451
China, T +400 120 0753
Chile, T +56 44 205 3405
Via Email: CRListens@getintouch.com
Via Web: www.intouchwebsite.com/CRListens